Return & Refund Policy

Last Updated: 18/02/2026

Thank you for shopping at Albarq Store. Your satisfaction is our priority. Please read our Return & Refund Policy carefully before making a purchase.

1. Returns

We accept returns under the following conditions:

  • The item must be unused and in original condition

  • The item must be returned in original packaging

  • Return request must be made within 7 days of delivery

  • Proof of purchase (order number or receipt) is required

Items that are damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.

2. Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

  • Personal care products

  • Beauty products (if opened)

  • Undergarments

  • Customized or special-order items

3. Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item:

  • Contact us within 48 hours of delivery

  • Send clear photos/videos as proof

  • We will review and arrange replacement or refund

4. Refund Process

Once we receive and inspect the returned item:

  • You will be notified of approval or rejection

  • Approved refunds will be processed within 5–10 business days

  • Refunds will be issued to the original payment method

Please note that shipping fees (if applicable) are non-refundable unless the error is from our side.

5. Return Shipping

  • Customers are responsible for return shipping costs

  • Shipping fees are non-refundable

  • We recommend using a trackable shipping service

6. Order Cancellation

  • Orders can be cancelled within 12 hours of placing the order

  • Once processed or shipped, cancellation is not possible

7. Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Email: albarqstore@gmail.com
Phone/WhatsApp: +916756920
Location: United Arab Emirates